Why Choose Us?
At North Shore Heating and Cooling, we have set the standard for heating and air conditioning service and installation excellence. We’re so confident you’ll be pleased with our fast, friendly and professional service, we know you’ll become a customer for life!
On-Time Convenient Service
You’ll never have to wait hours for a North Shore Heating and Cooling service technician to arrive at your home. Calling North Shore Heating and Cooling means you’ll get an appointment scheduled when it’s convenient for you and your family. We complete over 96% of all service calls the same day and you can be sure that we will always be there at the time we promise. When you schedule a service call, we will give you a specific time and we will call, text or email you when we are on the way.
There are never any hidden charges or last-minute add-on fees. Our technicians will always tell you the price before they begin work and give you options so you can make the best decision for you and your family.
The Job Done Right The First Time
When our service technician comes to your home, he is trained and has the proper education to fix the problem right the first time. If you’re not happy with the quality of our work, we’ll do whatever it takes to make it right – NO QUESTIONS ASKED.
When a North Shore Heating and Cooling technician comes to your home, you can feel confident knowing he is the most experienced, and best-qualified to install or repair your heating or air conditioning equipment. All of our technicians have to meet rigorous pre-employment standards including: a technical aptitude test, drug test, criminal background search, DMV check, and reference verification. Our technicians must sign and abide by our Customer Service Pledge. In addition, we are fully licensed and insured for your safety and protection.
Warranties and Guarantees to Protect You and Your Equipment
Knowing that the company you are dealing with stands behind what they do is important. We give you written guarantees. Every heating and air conditioning system we install comes with a Performance, Lemon and Money-Back Guarantee as well as our 100% Satisfaction Guarantee that says if you’re not completely satisfied, we will do whatever it takes to make it right.
Your North Shore service technician or installer will arrive prepared with a truck that is completely stocked with all the necessary tools, equipment and materials to do the job. No time will be wasted going to a supply house or back to the shop in order to get the proper parts and supplies.